Kestrel

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Customer

Support Engineer

Customer

Remote, EU

Full-time

Be the first European hire on the customer team. Debug workflows with customers and feed what you learn back to product.

What you will do

Answer technical questions from EU customers in their morning, reproduce issues, and write the fixes into the docs. Pair with engineering on the tricky ones.

What we look for

Two or more years in technical support or solutions work. You read logs comfortably and you write clearly.

Details

Salary 70,000 to 90,000 EUR plus equity. Remote in the EU.

Apply for this role

We reply to every application within a week.

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